ok222 Privacy Policy

Introduction

ok222 ("we", "our", or "us") operates the online gaming platform at ok222.cam and is committed to safeguarding the privacy of every player who registers, browses, or interacts with our services. This Privacy Policy describes the types of personal information we gather, the purposes for which we use it, and the measures we take to keep it secure.

By accessing ok222 and using our services — including cricket betting, live casino games, slots, crash games, and fish shooting titles — you confirm that you have read and understood this Privacy Policy and consent to the practices described herein. This policy applies to all users based in Bangladesh and any other jurisdiction from which our platform may be accessed. Players must be 21 years of age or older to create an account.

Information We Collect

We collect personal information only when it is necessary to provide you with a safe, personalised, and legally compliant gaming experience. The categories of data we may collect include:

• Identity data: full name, date of birth, gender, and a copy of a government-issued ID for KYC verification.
• Contact data: email address, mobile phone number, and residential address (city and district within Bangladesh, such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Financial data: deposit and withdrawal transaction records, bKash/Nagad/Rocket mobile banking references, Visa/Mastercard details where applicable, and account balance history.
• Technical data: IP address, device type, browser type and version, operating system, session timestamps, pages viewed, and referring URLs.
• Gameplay data: game history, betting patterns, win/loss records, bonus usage, and responsible gaming self-assessment responses.

We do not collect sensitive categories of data such as racial origin, political opinions, or health records unless expressly required by applicable law or regulation.

How We Use Your Information

ok222 uses the personal data we collect strictly for the following lawful purposes. We do not sell, rent, or otherwise monetise your personal data to third parties for their own marketing objectives.

• Account management: creating and maintaining your ok222 player account, verifying your identity (KYC), and authenticating your login sessions securely.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported card providers in a secure and timely manner.
• Service improvement: analysing aggregate gameplay data and technical logs to improve platform performance, game selection, and the overall user experience.
• Responsible gaming: monitoring gameplay patterns to identify potential problem gambling behaviour and to provide timely support, self-exclusion tools, or deposit limits as appropriate.
• Regulatory compliance: fulfilling anti-money laundering (AML) obligations, fraud prevention checks, and any other legal duties imposed on us.
• Communications: sending you service-related notifications (e.g. deposit confirmations, account alerts), and — only where you have opted in — promotional messages about bonuses, tournaments, or BPL/IPL betting events.

Cookies & Tracking Technologies

ok222 uses cookies and similar tracking technologies (such as pixel tags and local storage) to keep your session active, remember your preferences, and gather anonymised analytics data. Cookies help us understand which pages and games are most popular among players in Dhaka, Chittagong, and across Bangladesh, enabling us to deliver a more personalised experience.

You may configure your browser to block or delete cookies. Please note that disabling certain cookies may limit the functionality of ok222 — for example, you may be required to log in more frequently. We do not use cookies to track your behaviour across unrelated third-party websites.

Data Sharing & Disclosure

ok222 does not sell or trade your personal data. We may share your information with trusted third parties solely in the following circumstances:

• Payment and banking partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard) solely to process your deposits and withdrawals securely.
• Game technology providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, NetEnt) who supply the games you play; these providers receive only the minimum data required to operate their game software.
• Legal and regulatory authorities when we are legally obligated to disclose information, such as in response to a valid court order, law enforcement request, or AML audit requirement.

All third parties with whom we share data are contractually obligated to process it only for the specified purpose and to maintain confidentiality in accordance with standards no less protective than those described in this policy.

Data Security

We take the protection of your personal data seriously. ok222 employs industry-standard SSL/TLS encryption for all data transmitted between your device and our servers. Access to personal data within our organisation is restricted to authorised personnel on a strict need-to-know basis, and all staff handling personal data receive regular data-protection training.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users as promptly as practicable.

Data Retention

ok222 retains your personal data for as long as your account remains active, and for a reasonable period thereafter to fulfil our legal, financial, and regulatory obligations. Specifically, transaction records and KYC documentation are retained for a minimum of five years in accordance with standard AML record-keeping requirements. When data is no longer required, we delete or anonymise it securely. You may request the deletion of your account and associated personal data by contacting our support team at [email protected]; requests will be processed subject to any overriding legal retention obligations.

Your Rights

As a user of ok222, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a copy of all personal data we hold about you.
• Right of rectification: if any data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right of erasure: subject to legal retention obligations, you may request that we delete your personal data.
• Right to restrict processing: in certain circumstances, you may request that we limit how we use your data.
• Right to object: you may object to our processing of your personal data for direct marketing purposes at any time.

We will respond to all data rights requests within a reasonable timeframe and at no charge. Where we are unable to fulfil a request due to legal obligations, we will explain the reason in writing.

Third-Party Links

Our platform may reference the names and branding of game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. ok222 is not responsible for the privacy practices or content of any third-party provider's own website or applications. We encourage you to review the privacy policies of any external services you choose to access independently of ok222.

Age Restriction & Children

ok222 is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we discover that we have inadvertently collected data from a person under 21, we will delete that data immediately. Parents or guardians who believe a minor has registered on our platform should contact us at [email protected] without delay.

Changes to This Policy

ok222 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of ok222 after any changes are posted constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so that you remain informed of how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ok222 handles your personal data, please reach out to our support team. You can contact us by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days. Our support team is available around the clock to assist players across Dhaka, Chittagong, Sylhet, Khulna, and all of Bangladesh.

Our Privacy Commitments at a Glance